CUSTOMER SUPPORT


Open A Ticket

To open a customer support ticket, please fill out the requested contact information below with a detailed description of your question, issue, or concern. If you are not yet a RHONDOS customer, please use the “Contact Us” page so that your inquiry is directed appropriately.


Name *
Name
Phone *
Phone
P1: Major functionality in a production instance of Software is not functioning, accessible, or operable by Customer and there is no workaround. P2: Major functionality in a production instance of Software is severely degraded to the point where Customer is unable to use the Software efficiently. P3: Any other situation where one or more features in a production instance of Software is not operating as documented. P4: Any issue that is not classified as Severity Level 1, Severity Level 2, or Severity Level 3.